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Operated by the Institute for Social Vision Design (ISVD) ↗Sister media: KOSO 0 ↗Privacy Policy日本語で読む

ARTICLE · Small Concession

The Zero-Response Sounding Problem — 5 Reasons Private Operators Don't Participate and How to Fix It

Even when municipalities run sounding-type market surveys, some receive no responses or only perfunctory participation. This article analyzes five structural reasons private operators decline to participate and presents concrete design improvements at the sounding planning stage.

The points of this article

  • MLIT reports that local governments increasingly hold public-private dialogues such as soundings, while its guide warns that small incentives may mean fewer participants
  • Non-participation reasons cluster into 5 factors: insufficient incentives, information asymmetry, rigid conditions, participation costs, and distrust of implementation
  • Addressing these at the design stage can structurally prevent zero-response outcomes
Who this is for, and what to know first

Who this is for

  • Municipal officials planning to conduct sounding-type market surveys
  • Municipal officials who have previously experienced zero-response sounding outcomes
  • Private operators seeking PPP/PFI business entry opportunities

What to know first

  • Basic understanding of sounding-type market survey mechanics
In this article

Current Status and Challenges of Sounding

More public-private dialogues, and the problem of too few participants or merely perfunctory participation

Projects discussed in MLIT-run soundings (FY2019, six venues, 71 public bodies)

84 cases

Structural reasons operators don't participate

5

Options facing municipalities with zero responses

3

A is a dialogue-based market survey conducted before public tender to gather private sector opinions and ideas on utilizing public assets. MLIT notes that local governments increasingly hold public-private dialogues such as soundings, and in FY2019 the ministry itself held dialogues on 84 projects from 71 public bodies at six venues nationwide.

The three barriers to small concessions — image, partner and commercialization — each with its own remedy.
Assess understanding, partner availability and development support as the project progressesSource: MLIT Policy Bureau, Draft Promotion Measures for Small Concessions (2024)

Running a sounding does not guarantee participants, however. MLIT's guide itself warns that when incentives are small, operators are less motivated and a sounding may attract fewer participants. When zero responses occur, municipalities face three options:

  1. Revise conditions and conduct sounding again (months to a year of schedule delay)
  2. Proceed to solicitation without sounding (without understanding private sector needs)
  3. Abandon the project entirely

Each option carries significant costs for municipalities. Below, we analyze the structural reasons operators do not participate in sounding.


Reason 1: Insufficient Participation Incentives

How unpaid participation, non-disclosure of results, and no scoring bonuses suppress participation motivation

The "Unpaid Work" Structure

Sounding participation is voluntary, and all costs are borne by the operator. Operators bear the following costs to participate:

  • Personnel costs: Half-day to full-day commitment from business development staff and technical experts
  • Document preparation costs: Proposal materials and rough estimates
  • Travel costs: Site visits and dialogue sessions

Meanwhile, there is no guarantee that sounding participation will provide advantages in subsequent solicitations. The template implementation guidelines in MLIT's guide offer, for soundings without incentives, the wording "participation in the sounding will not be considered in the evaluation of the operator solicitation." For soundings with incentives, the template gives an example of adding points for participation or proposal content.

This structure represents, from the operator's perspective, an investment with costs but uncertain returns. For SMEs and NPOs in particular, the rationality of devoting limited resources to sounding is difficult to justify.

Remedies

  • Provide solicitation scoring bonuses for sounding participants (Kaiseizan Park designed 5+3 bonus points)
  • Deliver sounding result feedback to participating operators as information useful for their next assessment
  • Offer participants-only site tours and detailed materials, creating informational advantages

Reason 2: Information Asymmetry

How insufficient information provided by municipalities makes operator assessment difficult

Municipal Information vs. Operator Needs

Gaps frequently exist between information municipalities provide and information operators need for decision-making.

Information Municipalities Tend to ProvideInformation Operators Actually Need
Location, area, building ageStructural drawings, systems diagrams, deterioration assessments
Overview of utilization policyRange of uses and conditions the municipality will accept
Nearby success storiesSite-specific constraints (regulations, infrastructure capacity)
"We welcome creative proposals"Municipal budget, timeline, and decision-making process

The vague invitation "we welcome free and creative proposals from the private sector" appears to solicit innovation. However, for operators it means "we can't determine what proposals would be accepted," increasing assessment costs.

Remedies

  • Include detailed facility drawings, infrastructure information, and regulatory constraints in sounding materials
  • Explicitly state the range of acceptable conditions (permitted uses, project duration, renovation scope)
  • Publish FAQs in advance to address operators' fundamental questions

Reason 3: Rigid Conditions

When conditions are too predetermined to allow genuine dialogue

When "Dialogue" Becomes "Briefing"

Sounding gathers operators’ views before project conditions are finalised. If a municipality has already settled those conditions, participants may be unable to propose changes and the exercise may merely check whether they can take part.

Hiroki Terazawa of Machimirai has pointed out the problem of sounding becoming a procedural formality. When the gap between municipal requirements and conditions under which private operators can viably enter is large, and sounding feedback of "these conditions are unworkable" goes unaddressed, motivation to participate in future soundings evaporates.

Remedies

  • Divide sounding into multiple phases (Phase 1: open dialogue, Phase 2: condition adjustment, Phase 3: final confirmation)
  • Publish how sounding results were reflected in solicitation conditions
  • Explicitly indicate flexibility for condition changes to communicate willingness to adjust based on dialogue

Reason 4: Participation Cost Burden

The burden of document preparation, site surveys, and presentations

The Rationality of Investing Today in a "Project 10 Years Away"

Implementation of a project may take years. Operators incur staff, travel and preparation costs even when the procurement date is uncertain. Municipalities should explain progress and the expected timetable so participants can assess costs and the prospect of involvement.

From a private consultant's perspective, sounding participation decisions are made along three axes: "probability of project realization," "fit with own strengths," and "participation cost recovery prospects." When this information is unavailable in advance, rational operators choose "not to participate."

When required documentation becomes voluminous or multiple dialogue rounds are expected, effective business development costs can reach hundreds of thousands to millions of yen. Large enterprises can absorb this in their business development budgets, but for SMEs and NPOs it often represents a participation-prohibitive threshold.

Remedies

  • Minimize submission requirements (a few A4 pages)
  • Offer online dialogue options to reduce travel cost burden
  • Explicitly state required time commitment and number of sessions so operators can pre-estimate participation costs

Reason 5: Distrust of Implementation

When sounding becomes a performative ritual rather than genuine engagement

When Sounding Becomes "Posturing"

The most serious reason operators decline sounding participation is distrust based on experience — "participating won't lead to project implementation."

Specifically, the following experiences generate distrust:

  • Post-sounding project abandonment with no feedback provided
  • Sounding results not reflected at all in solicitation conditions
  • Favorable dialogue during sounding followed by a different operator being selected
  • Formally conducting sounding when decision-making is already internally complete

Operators who accumulate these experiences come to view sounding as "a ritual for municipalities to demonstrate PPP/PFI engagement as posture," deprioritizing participation.

Remedies

  • Publish sounding results (anonymized) alongside explanation of how they influenced solicitation terms
  • Explicitly communicate the decision-making schedule — "who decides, by when, and through what process"
  • Publish the track record of past sounding → solicitation → implementation cycles to demonstrate credibility

Sounding Design to Prevent Zero Responses

Specific design improvements addressing each of the 5 reasons

Below is a checklist of design improvements addressing the five reasons.

Checklist ItemCorresponding ReasonSpecific Measure
Participation incentives establishedReason 1Scoring bonuses, site tours, feedback provision
Detailed facility information providedReason 2Drawings, infrastructure data, regulatory constraints
Condition flexibility explicitly statedReason 3Dialogue-based condition adjustment possibility noted
Participation costs minimizedReason 4Simplified documentation, online dialogue option
Implementation timeline communicatedReason 5Decision-making process and timeline explicitly shared

Zero-response sounding is almost always a sounding design problem, not an operator motivation problem. Designing conditions under which operators judge "participation is worthwhile" is what determines sounding success or failure.

Sounding Design Template

Design methods for 3-phase sounding and condition design to maximize operator participation.

Compare

PPP/PFI 7-Method Comparison

Overview of PPP/PFI methods that are subjects of sounding. Decision support for which method to target.

What to do next

When considering reuse of idle facilities, examine their condition, local demand and operator interest.

#What to check or considerResponsible team or contact
1Review idle facilities and local demand. Compare building condition and location with uses needed in the areaAsset management team
2Check seismic assessment and asbestos survey results for candidate facilities. If surveys are missing, determine their scope and how to commission themFacilities team
3Use MLIT's platform to gather information. Membership is free and provides case studies and notices about grants and expert dispatch callsOfficial platform website
4Ask operators about their interest and requirements. If a standalone project is difficult, consider cooperation with neighbouring municipalitiesMarket sounding and neighbouring municipalities
5Compare operating rights, leasing and designated management in light of operator feedback. Choose a method suited to the facility's use, finances and public-private responsibilitiesResponsible department and asset management team

Platform membership provides access to information about expert dispatch and grant calls. Before applying, check eligibility, available support and deadlines in the call documents.


References

Sounding-Type Market Survey Handbook for Local Governments — MLIT General Policy Bureau (2019)

Effective Approaches to Sounding-Type Market Surveys — MLIT Chubu Block Platform (2020)

PPP/PFI Promotion Action Plan (FY2024 Revision) — Cabinet Office, PPP/PFI Promotion Office (2024)


Guide

The Complete Guide to Small Concessions

Definition, cases, process, and subsidies

Methods

Three Types of Sounding

How to use market, pre, and trial sounding

Statistics cited in this article

  1. 1MLIT, Key Points for Smooth Public-Private Dialogue from Regional Platform Initiatives (summary)(2020) Open source
  2. 2This article's own framing
  3. 3MLIT, Guide to Sounding-Type Market Surveys for Local Governments (June 2018, updated October 2019)(2019) Open source

Share or cite this article

When quoting an article in internal reports, council proceedings, study sessions or research, include the article title, PUBLIC 0 (Institute for Social Vision Design) and its URL.

What was corrected

  1. — We attributed 84 annual sounding implementations in FY2019 and an upward trend to MLIT's handbook, which gives no such count. The 84 counts projects in soundings MLIT itself ran.

    Before
    According to MLIT's handbook, annual implementations reached 84 cases in FY2019, continuing an upward trend (number card: Annual sounding survey implementations, FY2019: 84; summary: annual sounding survey implementations have exceeded 80 cases)
    After
    MLIT notes that local governments increasingly hold public-private dialogues such as soundings, and in FY2019 the ministry itself held dialogues on 84 projects from 71 public bodies at six venues (the count was removed from the summary)

    Reason MLIT's Guide to Sounding-Type Market Surveys for Local Governments, updated October 2019, gives no count. The 84 appears in MLIT's summary of key points from regional platform initiatives as the number of projects discussed in open-format soundings the ministry ran in FY2019, not a nationwide annual total. The same document says such dialogues are increasing, so we switched the source to it and rewrote the sentence. We also changed the description, which claimed zero-response outcomes were growing without support.

  2. — We wrote that, according to MLIT's guide, many implementation guidelines exclude sounding participation from evaluation. The guide in fact gives template wording for both approaches: excluding participation, and adding points for it.

    Before
    MLIT's handbook notes that many implementation guidelines stipulate "sounding participation history shall not be factored into operator solicitation evaluations"; alongside growing implementation numbers, zero respondents and perfunctory participation are becoming visible; number card: 0 responses, Options facing municipalities with zero responses
    After
    The guide's template offers wording for soundings without incentives that excludes participation from evaluation, and an example of adding points for soundings with incentives; the guide warns that small incentives may mean fewer participants; number card: 3, Options facing municipalities with zero responses

    Reason The passage in MLIT's guide is a template for implementation guidelines with two alternative wordings, one without incentives and one with. The guide does not say which is more common, so we removed "many" and described both. The claim that the problems were becoming visible had no support, so we replaced it with the concern the guide itself states. The number card did not match the three options listed in the text. We also removed "a growing problem" from the social media text.

Key Terms in This Article

Public-Private Partnership / Private Finance Initiative
An umbrella term for public-private collaboration in delivering public services and managing public infrastructure. PFI specifically leverages private finance for infrastructure, while PPP encompasses PFI plus designated manager systems and comprehensive outsourcing.
Sounding (Market Survey)
A dialogue-based market survey conducted before public tender to gather private sector opinions and ideas on utilizing public assets. Used to pre-validate feasibility and appropriate conditions.

What to check on your own case

  • Does your municipality's sounding implementation plan explicitly include feedback provision to participating operators?
  • Are the dialogue topics structured so that operators perceive 'participation value'?
  • Have you evaluated how much past sounding results were actually reflected in solicitation terms?

YOUR PROJECT

From the general to your own case.

For your building and your tender terms, you can ask us about studies, policy groundwork, dialogue and proposal preparation. The first conversation covers where things stand and what we can cover; work on your case is quoted in advance.

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